Privacy Policy

If you have any questions regarding this policy or your personal data, please contact:

Orbit Interactive Services Pte. Ltd. (“we”, “our”, or “us”) is committed to protecting the personal data of individuals in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.

This policy outlines how we collect, use, disclose, store, and safeguard personal data obtained through https://orbitinteractiveservices.com.

By continuing to use our website or providing us with your personal data, you acknowledge and consent to the terms of this policy.

Collection of Personal Data

We may collect personal data such as your name, contact details, device information, browser data, and other technical identifiers through direct input (e.g., forms) or automated methods (e.g., cookies). You may choose not to provide certain data; however, this may limit our ability to respond or provide services.

Consent to Processing and Use

Personal data will only be collected, used, or disclosed with your consent, unless an exception under the PDPA applies. Consent is deemed to have been provided when personal data is reasonably necessary for the performance of a contract between you and us. You may withdraw your consent at any time by contacting us, subject to legal or operational limitations.

Purpose of Collection

We collect and process personal data for the following purposes:

  • Responding to your enquiries and service requests
  • Managing our website, systems, and communications
  • Performing contracts and delivering requested services
  • Complying with applicable legal and regulatory obligations
  • Improving internal processes, including analytics and reporting

We will not use personal data for any unrelated purpose without further consent unless required or authorised under applicable law.

Disclosure and Third Parties

We may disclose your data to service providers engaged to support our website, IT systems, or communication infrastructure. These parties are bound by confidentiality and data protection obligations.

Cross-Border Data Transfers

Where your personal data is transferred outside of Singapore, we ensure that the recipient jurisdiction provides a comparable level of data protection or that appropriate contractual protections are in place in accordance with the PDPA.

Storage and Security

We maintain strict security controls to prevent unauthorised access, modification, or loss of personal data. These include:

  • Encryption of stored data and secure transmission protocols
  • Access control measures and role-based restrictions
  • Staff training and internal data handling procedures
  • Ongoing security assessments and vulnerability monitoring

Data is stored only for as long as necessary to fulfil the original purpose of collection, or as required by law. Once retention is no longer necessary, personal data will be securely deleted or anonymised.

Your Rights

You have the right to access your personal data and request corrections of any inaccuracies. Requests can be submitted to the email address above. We may require verification of your identity before fulfilling a request and may charge a nominal fee where permitted by law.

Cookies and Tracking

We use cookies to collect usage data and support website performance. Some cookies may collect information that qualifies as personal data. Use of cookies is based on your consent, and you may modify your settings through your browser at any time. See our Cookie Policy for more details.

Updates to This Policy

This Privacy Policy may be revised to reflect updates in our practices or legal obligations. The latest version will always be available on this page. Continued use of the website after changes constitutes your acceptance of the revised policy.